Terms & Conditions

Before using this Site, you should read these Terms carefully, as well as our Cookie Policy. By accessing this Site, you agree to be bound by the Terms.

Queensman Spades trades as Queensman Limited in the UK and Spades Technical Services Limited in the UAE.

The information contained on the Site is for information purposes only. Queensman Spades does not hold itself out as providing legal, financial or other advice via the Site.

References to ‘Site’ are references to the Site at

References to ‘Local Sites’ are references to other Queensman Spades pages and websites or pages and websites issued by other entities within the Queensman Spades Group

References to ‘you’, ‘your’ and ‘yours’ are references to the person(s) accessing the Site or any Local Site

References to ‘we’, ‘us’ and ‘our’ are references to Queensman Spades

References to the ‘ Queensman Spades Group’ are references to Queensman Spades, its subsidiaries and affiliated companies

Not all the products and services that you may be able to view via the Site are available in all geographical locations or available to all customers. The relevant Queensman Spades Group member reserves the right to make the final determination on whether or not you are eligible for any particular product or service. If you choose to enter a website outside your country of residence, you are advised that it may not be legal in that jurisdiction for you to access or use the facilities available on that site and the legal requirements of that jurisdiction may prohibit you from dealing or otherwise transacting in that jurisdiction.

If you visit or view any products or services on, another Queensman Spades Group members’ site, then that site’s terms and conditions will apply instead of these. Such sites, and the products and services offered, maybe aimed only at customers in particular jurisdictions.

Local Sites

All products and services provided by members of the Queensman Spades Group are subject to the terms and conditions and disclaimers of the applicable agreement governing their supply and use (‘Product terms and conditions).

Data protection and privacy

We are committed to protecting your privacy. Read our Privacy Notice to find out how we use and protect your personal information. All information gathered from you in connection with your use of the Site or any Local Site will be maintained in accordance with the applicable privacy policies disclosed for the Site or any of the Local Sites.


You should read our Cookie Notice to find out more about how QUEENSMAN SPADES and our trusted partners use cookies, which is relevant to your experience on this website.


The information, material and content provided in the pages of the Site or any Local Site may be changed at any time without notice. Changes may be made to these Terms and Conditions by us at any time without notice to you by updating the posting of the Terms and Conditions.


In certain circumstances you may be requested to register with a Local Site. When you register, you must provide accurate and complete information and update such information when necessary so it remains accurate and complete. When you register and are accepted as a registered user of the Local Site, you choose a unique user name and password.

Please use maximum caution to keep your user name and password confidential and log off from the Local Site when your session is complete to prevent unauthorized access to your information. If your user name or password is subject to unauthorized access, you should immediately inform the company.

Users of the site

You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms.

No warranties and limitation of liability

The following clauses exclude or limit our legal liability for the Site. You should read them carefully. They all apply only as far as the law permits for the conduct of business.

The contents of the Site are distributed to you without any warranty of any kind. We and the third-party content providers disclaim any and all warranties.

Information on the Site is provided on an “as is”, “as available” basis and to the fullest extent permitted by law we do not give or make any warranty or representation of any kind, whether express or implied in respect of such information whether in respect of the Site or any Local Site. Your use of the Site or any Local Site is at your sole risk.

We do not warrant the accuracy, adequacy, completeness or timeliness of the information, material, products and services or the error-free use of the Site or Local Site.

We do not represent or warrant that the Site or any Local Site will be available or that it will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

We make no representations or warranties regarding the accuracy, functionality or performance of any third-party software that may be used in connection with the Site or any Local Site.

We shall not be liable for any loss or damage whatsoever and howsoever arising as a result of your use of or reliance on the information contained on the Site to the maximum extent permitted by law.

Links to third-party sites or content

Your use of hyperlinks on the Site is at your own risk. We provide hyperlinks to other locations on the Internet for information and convenience purposes only. No endorsement of third-party websites or content is implied. We are not responsible for the content of any other websites or pages linked to or from the Site or any Local Site. We have not verified the content of any such websites or pages. It is recommended that you view the linked website’s terms or privacy policy pages to understand how use of that website may affect you.

We are not responsible for the accuracy, timeliness or the continued availability or the existence of content, hyperlinks, or third party websites or pages linked to the Site or any Local Site. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

The Site may offer access to news services, market analysis, financial planning tools or other information provided by third parties on the Site or any Local Site. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on the Site or any Local Site. We do not control, cannot guarantee, and are not responsible for the accuracy, timeliness or even the continued availability or existence of such content.

The provisions under “No Warranties” in these Terms and Conditions shall apply as if reference to “the Site” includes reference to the Service.

Trademarks and copyright

Copyright in the pages, screens, information, and all material in their arrangement, included in the Site or any Local site is owned by or licensed to us or the Queensman Spades Group unless otherwise noted. You may imprint, copy, download or temporarily store extracts from the Site or any Local site for your personal information or when you use any products and services of any Local Site. You may not alter or otherwise make any changes to any material that you print or download from the Site or any Local Site, including, without limitation, removing any identifying marks or legends from such material. You may not distribute these materials to others. Any other use is prohibited unless you first request and obtain our written permission. In particular, no one may use a part of the Site or any Local site on any other website, or link any other website to the Site or any Local Site, without our prior written permission or the consent of Queensman Spades.

You may not use the Site or any Local site for any purpose which is unlawful, abusive, libellous, obscene or threatening.

Other than as provided above you may not use or reproduce the Queensman Spades trademark, logo, brand name and associated marks which are trademarks of Queensman Spades Group Management Services Limited, and all rights in and to Queensman Spades vest in Queensman Ltd.

Not intended for children

The Site is not intended for use by minors.

Governing law

The Terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have non-exclusive jurisdiction in respect of any dispute, which may arise.

Queensman Spades Social Media Terms and Conditions

Queensman Spades are committed to driving human ambition and empowering customers and employees to engage and interact with our brand. Social Media presents a unique opportunity for these interactions and through this platform we are better able to connect with our customers, the public, and the communities in which we operate.

We want to hear your message and would love for you to hear ours. However, in order to provide a quality and respectful environment to support these exchanges, it is important that all parties choosing to engage with us comply with the following terms and conditions which apply to all social media websites, accounts and/or pages which belong to or are managed by Queensman Spades and its members.

Additional terms of use conditions, such as those in place by the third party platform, may apply. For full terms and conditions relating to our social media channels, please visit the relevant channel, country page, or account. Individuals who do not abide by these terms of use may be suspended, blocked or have the conditions of their access terminated.

Fostering Responsible Engagement

So we can improve our services and ensure we are providing the best engagement, we may monitor and record comments and posts made to our channels

We are not responsible for any information posted on our channels that we, Queensman Spades, have not posted ourselves

Our pages should not be used for illegal purposes, to breach any laws, or transmit through our profiles any computer viruses or defamatory materials deemed to be offensive or obscene

We do not allow and will remove posts that infringe upon the rights of others. Users may not harass, bully, or cause distress to other users on our pages

Administration of our pages, features, functions and content provided within our official profiles are the right of Queensman Spades and its members and are not for the use of others without our express permission

Protecting Your Information

When you engage with us via social media (e.g. Twitter, Facebook, LinkedIn) it is important for you to know that information shared may be stored on that Site’s servers, which are outside our control and may be in the U.S. or elsewhere inside or outside the EU. Any information posted to such Sites may be accessed and read by the general public. It is not an appropriate forum to discuss customers’ projects or services arrangements

We will never ask you to share personal, account, or security information via our social media sites. For your own protection, always be thoughtful about what you publish – particularly on external platforms. You must make sure you do not disclose or use confidential or proprietary information in any online social platform

Do not post materials on our pages that are false, fraudulent, libelous, defamatory, obscene, threatening, are invasive of privacy or publicity rights, infringe on intellectual property rights, are abusive, harassing, illegal, or otherwise objectionable

Supporting Your Ideas

We regularly update and monitor our social media accounts and welcome feedback and ideas submitted via these channels. We may from time to time join the conversation, however, we cannot guarantee to read or reply to all messages sent to our accounts

Emerging themes and helpful suggestions are passed to the relevant people within the Queensman Spades Group for consideration, however no guarantee is made that any proposals will be acted upon

If you do submit an idea, you are agreeing that Queensman Spades can use your ideas (without compensation to you) for any purpose and in any way, and that any information you provide will be considered non-confidential, non-proprietary

By tagging comments, content, or images to us you are providing us permission to share, like, re-use, or repost the content freely

Payment Option

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit card in AED
  • Queensman Spades website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Refunds will be done only through the Original Mode of Payment.·

Contact Us if you have any questions:

  • Email:
  • Address: Office 138, Vesla Motors Building, Al Quoz 3, Dubai – UAE
  • PO Box Number: 60222
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